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Managing My Store
Advanced Inventory Management
Account Settings and Access
User Name and Password
How do I reset my password?
How do I retrieve my username if I forgot it?
How to change your name on your account
Emails & Address Book
How to change your Email Preferences
How to add or update an address on your account
How do I change my email address?
Trust, Safety & Community
Inbox, Messages and Forums
How to review your messages
How to archive messages
Using Hip's Forums
Trust & Safety
Community Guidelines
Keeping Your Hip Account Safe
Hip Sanctions Policy
Hip DMCA Notice Requirements
Account Suspensions
Account Suspensions
Feedback
How can I edit, update or delete feedback?
Opening a Store
Getting Started with a Subscription
What are Hip's Site Fees?
How to save on your subscription by switching to an Annual Store Subscription plan
Questions about Valuations
How do I value my item or collection?
Will Hip buy my items directly?
How do I price my comic book or comic collection?
HipValue Guide on HipComic
Billing, Fees and Reports
Subscription Billing
It's the First of the Month, Why was My Credit/Debit Card Charged?
How to Pay Off Your Subscription Fees Using PayPal
How to Update your Credit Card as a Seller
Order Fees
Can I receive a final value fee refund on shipping fees?
Is sales tax collected automatically?
Store Reports
How Do I Calculate My Fees & Sales for the Year?
How to Check the Number of Views/Clicks on a Listing
How to Batch Print Invoices/Orders
How Can I View a Summary of My Sales?
Managing My Store
Setting up your Store and Listings
How to Change Your Store Name
What is the Pay Later Feature and How Do I Use It for My Store?
How to Bulk Edit (Update) Existing Listings?
How Do I Place My Store on Vacation Mode?
What Forms of Payment Can I Offer on Hip?
How are Listings Sorted on Hip?
Creating a Listing Using the "Sell Your Item" Feature
How Can I Relist Listings That Did Not Sell?
How to Mark an Order as Shipped
How Can I Export My Hip Listings?
Shipping for Sellers
How to Set Up Shipping Costs & Options
Can I Adjust the Shipping Costs for Buyers?
Does Hip Offer Discounted Postage Rates?
Where Can I Get Shipping Labels For My Orders?
Advanced Inventory Management
Can I import/sync listings from eBay?
Bulk Listing Comics Books from Images
Register Your App with Hip's API
Known Limitations of Comic Book Image Recognition
How-To: Use Bulk Lister - Item Specifics
How-To: Use Bulk Lister - Shipping Costs
How-To: Use Bulk Lister - Advanced Usage
How-To: Use the Bulk Lister?
Promoting my Listings
How to Set Up a Sale or Promotion
APS Badging
APS Badging Feature
Managing My Orders
Help with Existing Orders as a Seller
Can I Block a Buyer?
How Do I Leave Feedback for a Buyer?
How to Cancel an Order
How Can I Contact a Buyer About an Existing Order?
Cart & Checkout
Check out FAQs
What are Hip's payment options?
How do I use the Pay Later feature?
How can I apply a discount code to my order?
How to Checkout Items from One Seller
Help Making a Payment
Having Trouble Paying - “Payment Failed” Error Message
No PayPal Guest Option - PayPal is Asking Me to Log In
Shopping on Hip
Getting Started with Buying on Hip
How can I contact a Seller about an existing order?
How to buy an item on Hip?
How to ask a Seller a question about an item listing
International Buying Guide
Search, Follow and Filter
Watching an Item
Searching on HipStamp
Searching on HipComic
Searching on HipPostcard
How to follow a search
How do I browse and search within a specific Store?
How to use the My Want List feature on HipStamp
How to Create a Favorite Store list?
Shipping for Buyers
How do I know how much an item will cost to ship?
International shipping costs from the US
Auctions & Giveaways
How to bid on an item in an auction
How do I view auctions I lost or was outbid on?
Where can I find auction results?
How to create your own single auction event
How to participate in a Live Bidding Room on HipComic
How to participate in a Live Bidding Room on HipStamp
How Do I Withdraw or Change My Bid After It Has Been Placed?
How to Review Bids
My Purchases
Purchasing Basics
How to Review All of My Purchases
Help with an Existing Order
How to withdraw an offer
How can I request a return or refund?
How do I leave feedback for a Seller?
What should I do if I paid for an order and it has not arrived yet?
How do I know the status of my order or if my order has shipped?
Navigating Our Website
Navigating Our Website
Accessing Your Personalized Homepage
Shopping by Category
Navigating the Quick Access Menu
Installing the Hip App
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Register Your App with Hip's API
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Related Articles
Can I import/sync listings from eBay?
Bulk Listing Comics Books from Images
Known Limitations of Comic Book Image Recognition
How-To: Use Bulk Lister - Item Specifics
How-To: Use Bulk Lister - Shipping Costs
How-To: Use Bulk Lister - Advanced Usage
How-To: Use the Bulk Lister?