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Knowledge base
My Account
My Account
6
How do I reset my password?
How do I retrieve my username if I forgot it?
How to change your name on your account
How to add or update an address on your account
Account Suspensions
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Feedback
3
How can I edit, update or delete feedback?
How do I leave feedback for a Buyer?
How do I leave feedback for a Seller?
Returns & Refunds
Returns & Refunds
1
How can I request a return or refund?
API
API
3
Register Your App
API Basics
API Reference
General
Offers & Messages
4
How to withdraw an offer
How to review your messages
How to ask a Seller a question about an item listing
How to archive messages
General
3
How to change your Email Preferences
How do I value my item or collection?
International shipping costs from the US
Search and Filter
5
Searching on HipComic
Searching on HipPostcard
How to follow a search
How do I browse and search within a specific Store?
Searching on HipStamp
Payment & Fees
Payments & Fees
5
What are Hip's Site Fees?
How to switch to an Annual Store Subscription plan?
How do I calculate my fees & sales for the year?
It's the first of the month, why was my credit/debit card charged?
Can I receive a final value fee refund on shipping fees?
Selling
Inventory Management
7
Can I import/sync listings from ebay?
How-To: Use Bulk Lister - Item Specifics
How-To: Use Bulk Lister - Shipping Costs
How-To: Use Bulk Lister - Advanced Usage
How-To: Use the Bulk Lister?
See all 7 articles
General Selling FAQs
8
Can I block a Buyer?
How can I enable the Pay Later feature for my store?
Can I adjust the shipping costs for buyers?
How can I view a summary of my sales?
Does Hip offer discounted postage rates?
See all 8 articles
Selling How-Tos
7
How to change your store name
How to set up a sale or promotion
How to Bulk Edit (update) existing listings?
How to check the number of views/clicks on a listing
How to cancel an order
See all 7 articles
Comic Book Image Recognition
2
Bulk Listing Comics Books from Images
Known Limitations of Comic Book Image Recognition
Buying
Cart & Checkout
5
What are Hip's payment options?
How do I use the Pay Later feature?
How can I apply a discount code to my order?
Having trouble paying, what should I do next?
Can I checkout and pay for items from just one seller?
Buying
11
Watching an Item
How can I contact a Seller about an existing order?
How to buy an item on Hip?
How can I view all of my purchases?
What should I do if I paid for an order and it has not arrived yet?
See all 11 articles