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New support ticket
Check ticket status
How do I reset my password?
I forgot my Hip username
How do I change my shop name?
How to change my full name associated with my account?
How to change the address on my account?
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How can I edit/remove accidental feedback?
How do I leave feedback for a Buyer?
How do I leave feedback for a Seller?
Returns & Refunds
Returns & Refunds
How can I request a return or refund?
Register Your App
Offers & Messages
Can my offer be cancelled?
How can I contact a Seller about an existing order?
How can I contact a Buyer?
How to ask a Seller a question about an item listing?
Can I delete my messages?
What is Hip?
How do I unsubscribe from Hip Newsletters?
How can I request a feature?
Search and Filter
How to search within HipStamp?
How to search within HipComic?
How to search within HipPostcard?
Payment & Fees
Payments & Fees
What are Hip's Site Fees?
How to switch to an Annual Store Subscription plan?
How to change the currency within my store?
How can I charge tax on orders?
How to get paid on Hip?
How do I sync my eBay store?
How-To: Use Bulk Lister - Item Specifics
How-To: Use Bulk Lister - Shipping Costs
How-To: Use Bulk Lister - Advanced Usage
How-To: Use the Bulk Lister?
General Selling FAQs
Can I block a Buyer?
How can I enable the Pay Later feature for my store?
How to create a promotion or sale within my Store?
How to adjust the shipping cost on an unpaid order?
How to Bulk Edit (update) existing listings?
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Cart & Checkout
What are Hip's payment options?
How do I use the Pay Later feature?
How can I apply a discount code to my order?
Having trouble paying, what should I do next?
I only want to purchase from one Seller in my cart
How to watch a listing?
How to buy an item on Hip?
How can I view all of my orders?
What should I do if I paid for an order and it has not arrived yet?
How to bid on an item in an Auction?
See all 14 articles