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Offers & Messages
General Selling FAQs
Comic Book Image Recognition
Cart & Checkout
Account Settings and Access
User Name and Password
How do I reset my password?
How do I retrieve my username if I forgot it?
How to change your name on your account
Emails & Address Book
How to change your Email Preferences
How to add or update an address on your account
How do I change my email address?
Communicating on Hip
Your Inbox and Messages
How to review your messages
How to archive messages
How can I edit, update or delete feedback?
Opening a Store
Getting Started with a Subscription
What are Hip's Site Fees?
How to save on your subscription by switching to an Annual Store Subscription plan
Questions about Valuations
How do I value my item or collection?
Billing, Fees and Reports
It's the first of the month, why was my credit/debit card charged?
Can I receive a final value fee refund on shipping fees?
Is sales tax collected automatically?
How do I calculate my fees & sales for the year?
How to check the number of views/clicks on a listing
How to batch print invoices/orders
How can I view a summary of my sales?
Managing My Store
Setting up your Store and Listings
How to change your store name
What is thePay Later feature and how do I use it for my store?
How to Bulk Edit (update) existing listings?
How do I place my store on vacation?
What forms of payment can I offer on Hip?
Shipping for Sellers
How to Set Up Shipping Costs & Options
Can I adjust the shipping costs for buyers?
Does Hip offer discounted postage rates?
Advanced Inventory Management
Can I import/sync listings from eBay?
Bulk Listing Comics Books from Images
Register Your App with Hip's API
Known Limitations of Comic Book Image Recognition
How-To: Use Bulk Lister - Item Specifics
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Promoting my Listings
How to set up a sale or promotion
Managing my Orders
Help with Offers
Help with Existing Orders as a Seller
Can I block a Buyer?
How do I leave feedback for a Buyer?
How to cancel an order
How can I contact a buyer about an existing order?
Cart & Checkout
Check out FAQs
What are Hip's payment options?
How do I use the Pay Later feature?
How can I apply a discount code to my order?
Can I checkout and pay for items from just one seller?
Help Making a Payment
Having trouble paying, what should I do next?
Shopping on Hip
Getting Started with Buying on Hip
How can I contact a Seller about an existing order?
How to buy an item on Hip?
How to ask a Seller a question about an item listing
International Buying Guide
Search, Follow and Filter
Watching an Item
Searching on HipStamp
Searching on HipComic
Searching on HipPostcard
How to follow a search
See all 7 articles
Shipping for Buyers
How do I know how much an item will cost to ship?
International shipping costs from the US
Auctions & Giveaways
How to bid on an item in an Auction?
How do I view auctions I lost or was outbid on?
How can I view all of my purchases?
Help with an Existing Order
How to withdraw an offer
How can I request a return or refund?
How do I leave feedback for a Seller?
What should I do if I paid for an order and it has not arrived yet?
How do I know if my order has shipped?