Open navigation

How do I reset my password?

If you know your current password and you want to update it, go to your Account Details page (Members Area > My Account > Account Details) to change it:




When setting up your password, please make sure to use something that’s easy for you to remember, but hard for others to guess. 

Forgot Password

If you have forgotten your password, you can use the Reset Your Password link from the Sign In page to reset it: 

A link to reset your password will then be sent to the email address associated with your Hip account. 

If you reset your password but did not receive an email: 

  1. Check the Spam or Junk folder in your email associated with your Hip account. 
  2. If you're using Gmail, also check your Social and Promotions tabs.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.