General Selling FAQs

Can I block a Buyer?
HipStamp, HipComic, and HipPostcard do not currently have a "block buyer" feature. However, a Seller may refuse service in some, limited, situat...
Wed, 12 Feb, 2020 at 1:10 PM
How can I enable the Pay Later feature for my store?
As a Seller, you have the option to enable our "Pay Later" feature. With this feature, you will have the option to pre-approve specific buyers at ...
Sat, 25 Apr, 2020 at 10:40 AM
Can I adjust the shipping costs for buyers?
Items Not Yet Purchased All Sellers are required to set their shipping costs through the options that we provide. This helps to ensure that buyers can comp...
Sat, 25 Apr, 2020 at 1:53 PM
How can I view a summary of my sales?
If you're looking for a quick way to view a summary of your sales, on a daily, and monthly basis, you can use the Members Area > Selling > Store ...
Sun, 15 Mar, 2020 at 12:28 PM
Does Hip offer discounted postage rates?
Through PayPal, Sellers on Hip can easily print packing slips for any order and generally received a discounted rate compared to retail rates. How to Pu...
Wed, 1 Apr, 2020 at 10:21 AM
Is sales tax collected automatically?
While Hip is a marketplace, we are not directly involved in any transactions, and all payment is made directly from each buyer to each seller. As a result, ...
Sat, 25 Apr, 2020 at 10:26 AM
What forms of payment can I offer on Hip?
The default method of payment on Hip is PayPal, and all payments are made directly from the buyer to the seller. Buyers can checkout and pay using either a ...
Sat, 25 Apr, 2020 at 10:33 AM
How can I contact a buyer about an existing order?
To contact a buyer about an existing order, click on the "Contact Buyer" button to the right of the order in question from the  Members Area > ...
Mon, 27 Apr, 2020 at 5:55 PM