General Selling FAQs

Can I block a Buyer?
HipStamp, HipComic, and HipPostcard do not currently have a "block buyer" feature. However, a Seller may refuse service in some, limited, situat...
Wed, 12 Feb, 2020 at 1:10 PM
How can I enable the Pay Later feature for my store?
As a Seller, if you would like to offer the "Pay Later / by Check or Money Order" feature to your buyers, you can enable this from the Members Are...
Wed, 12 Feb, 2020 at 1:28 PM
How to create a promotion or sale within my Store?
Promotions and sales are great way to create buzz within your Store!  You can create one for your store by going to Members Area > Selling > Promo...
Wed, 12 Feb, 2020 at 1:35 PM
How to adjust the shipping cost on an unpaid order?
If a buyer has an unpaid invoice with you, you can update the shipping costs on the order/invoice. To update the shipping costs, locate the order in the...
Thu, 13 Feb, 2020 at 6:16 PM
How to Bulk Edit (update) existing listings?
From the Members Area > Selling > Seller Tools > Default Listing Settings page, you can set up the default settings to use when you create new list...
Sat, 1 Feb, 2020 at 2:10 PM
How to see View counts on my listings?
To see how many views each of your open listings currently has, please go to Members Area > Selling and the view count should be beneath the title of the...
Wed, 12 Feb, 2020 at 1:38 PM
How to Cancel an Order
If you're unable to complete a sale with a buyer - if, for example an item you sold is out of stock or damaged, or a buyer did not pay for an auction t...
Thu, 13 Feb, 2020 at 10:49 AM
How can I view a summary of my sales?
If you're looking for a quick way to view a summary of your sales, on a daily, and monthly basis, you can use the Members Area > Selling > Store ...
Sun, 15 Mar, 2020 at 12:28 PM
Does Hip offer discounted postage rates?
Through PayPal, Sellers on Hip can easily print packing slips for any order and generally received a discounted rate compared to retail rates. How to Pu...
Wed, 1 Apr, 2020 at 10:21 AM