How do I reset my password?

If you have forgot your password, you can reset your password from the following pages:
  1. Enter the email address, and username that's on file with your Hip account. If you forgot your username, see below.
  2. You'll receive an email containing a temporary password.
  3. Sign in with your temporary password, and proceed to the Members Area > My Account > Account Details page to change it.


If you haven't received the password reset email

  • Check your spam/junk mail folder.
  • If you're using Gmail, also check your Social and Promotions tabs.
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